GENERAL PURCHASE TERMS
- Acceptance Form
1.1 All supplies and related services are purchased and/or requested through written acceptance confirmation via email or fax.
- Delivery Terms
The delivery terms for the Products are those agreed upon in the commercial agreement.
- Delivery Methods.
Unless otherwise specifically agreed, the products are delivered to the Buyer’s facility and travel at the supplier’s risk, in accordance with the applicable Incoterms, unless otherwise agreed by the parties.
It is specified that in the event of a delay in delivery – attributable to gross negligence and/or willful misconduct on the part of the supplier – the Buyer may not only withdraw from the contract but also seek compensation for all damages – suffered and to be suffered – due to the delay in delivery.
- Payment
Payment for purchased products will be made using the same payment methods set forth in the general terms and conditions of sale.
- Defects in Delivered Goods
Any complaint regarding defects and/or faults must be made by the Buyer to the Seller in writing within 8 days of receipt of the Products (precisely listing the defects, attaching photographic documentation where possible). In the case of hidden defects, the complaint must be made within 8 days of discovery of the hidden defects and/or faults.
- Arbitration Clause
All disputes arising from this contract will be resolved by arbitration in accordance with the Arbitration Rules of the Vicenza Arbitration Chamber. The Arbitration Tribunal will consist of a panel of three arbitrators, two appointed by each party, and the third, acting as Chairman, by mutual agreement between the two arbitrators already appointed or, in the event of disagreement, by the Arbitration Chamber.


